Brook View Care Home in Fazakerley, Liverpool – Exemplar Health Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds32
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2021-06-16
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness55
- Activities & engagement55
- Food quality55
- Healthcare50
- Management & leadership70
- Resident happiness55
What inspectors found
Inspected 2021-06-16
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2025 inspection. This domain covers training, care planning, healthcare access, and nutrition. Brook View lists dementia as a specialism, which means inspectors will have expected evidence of dementia-specific knowledge in care plans and staff practice. The published summary does not include specific detail on care plan quality, GP access arrangements, or food provision. A Good rating indicates inspectors were broadly satisfied, but the absence of published detail means families cannot verify the specifics from this report alone.Is this home caring?
Caring was rated Good at the August 2025 inspection. This domain covers staff warmth, dignity, respect, and the extent to which residents' independence is promoted. No specific inspector observations, resident quotes, or examples of care practice are included in the available published text. A Good rating indicates that inspectors observed or heard enough to be satisfied, but families should not rely solely on a rating when assessing whether the atmosphere will suit their parent. Staff warmth is the single biggest driver of positive family reviews across the UK.Is the home responsive?
Responsive was rated Good at the August 2025 inspection. This domain covers activities, individual engagement, and how well the home meets each person's changing needs. Brook View is registered to care for people under and over 65, with dementia, mental health conditions, and physical disabilities, meaning the activities programme needs to accommodate a wide range of abilities and interests. No specific detail about the activities programme, one-to-one engagement, or how individual preferences are captured is included in the published summary.Is the home well-led?
Well-led was rated Good at the August 2025 inspection. The home is run by Brook View Health Care Limited, with Ms Kerry Louise Howell as the Registered Manager and Ms Selina Wall as the Nominated Individual. Having named, identified leaders is a basic governance requirement, and a Good rating here indicates inspectors were satisfied with how the home is managed and how it handles accountability. No specific detail about management culture, staff feedback mechanisms, or governance processes is included in the available published text.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for adults with dementia, mental health conditions and physical disabilities. They support both younger adults under 65 and older residents. Brook View provides specialist dementia care as part of their service. Their staff receive training in positive behaviour support approaches to help residents with complex needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brook View scores 72 out of 100 overall, reflecting a broadly positive picture from the inspection with Good ratings across most domains, but a Requires Improvement rating for Safety means this is a home that warrants careful scrutiny before you make a decision.
Homes in North West typically score 68–82.Worth a visit
Brook View was assessed in August 2025, with the report published in October 2025. The home, a 32-bed nursing home on the Aintree University Hospital site in Liverpool, holds Good ratings across four of its five inspection domains: Effective, Caring, Responsive, and Well-led. That is an encouraging picture for a home caring for people with dementia, mental health conditions, and physical disabilities. The single significant concern is a Requires Improvement rating for Safety. The published report does not include sufficient detail to explain exactly what drove that finding, which means you need to ask direct questions before making a decision. On a visit, ask the manager to show you last month's actual staffing rotas, not a template, and find out how many permanent staff work nights on the dementia unit. Also ask what specific improvements have been made since the August inspection and whether a follow-up visit is planned.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brook View Care Home in Fazakerley, Liverpool – Exemplar Health Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brook View Care Home in Fazakerley, Liverpool – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs in Liverpool
Nursing home in Liverpool: True Peace of Mind
Brook View in Liverpool provides specialist care for adults with dementia, mental health conditions and physical disabilities. The home supports both younger adults under 65 and older residents who need focused, professional care. Their team works with people facing some of life's most challenging conditions.
Who they care for
The home specialises in caring for adults with dementia, mental health conditions and physical disabilities. They support both younger adults under 65 and older residents.
Brook View provides specialist dementia care as part of their service. Their staff receive training in positive behaviour support approaches to help residents with complex needs.
“If you're considering Brook View for someone with complex care needs, visiting during different times of day could help you understand their approach.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brook View scores 72 out of 100 overall, reflecting a broadly positive picture from the inspection with Good ratings across most domains, but a Requires Improvement rating for Safety means this is a home that warrants careful scrutiny before you make a decision.
Homes in North West typically score 68–82.Worth a visit
Brook View was assessed in August 2025, with the report published in October 2025. The home, a 32-bed nursing home on the Aintree University Hospital site in Liverpool, holds Good ratings across four of its five inspection domains: Effective, Caring, Responsive, and Well-led. That is an encouraging picture for a home caring for people with dementia, mental health conditions, and physical disabilities. The single significant concern is a Requires Improvement rating for Safety. The published report does not include sufficient detail to explain exactly what drove that finding, which means you need to ask direct questions before making a decision. On a visit, ask the manager to show you last month's actual staffing rotas, not a template, and find out how many permanent staff work nights on the dementia unit. Also ask what specific improvements have been made since the August inspection and whether a follow-up visit is planned.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brook View Care Home in Fazakerley, Liverpool – Exemplar Health Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brook View Care Home in Fazakerley, Liverpool – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs in Liverpool
Nursing home in Liverpool: True Peace of Mind
Brook View in Liverpool provides specialist care for adults with dementia, mental health conditions and physical disabilities. The home supports both younger adults under 65 and older residents who need focused, professional care. Their team works with people facing some of life's most challenging conditions.
Who they care for
The home specialises in caring for adults with dementia, mental health conditions and physical disabilities. They support both younger adults under 65 and older residents.
Brook View provides specialist dementia care as part of their service. Their staff receive training in positive behaviour support approaches to help residents with complex needs.
Management & ethos
Staff at the home are trained in positive behaviour support methods. Visitors have found the team welcoming and courteous during their interactions. However, some neighbours have raised concerns about noise levels and how resident distress is managed, particularly during night-time hours.
“If you're considering Brook View for someone with complex care needs, visiting during different times of day could help you understand their approach.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
